Nobody is born a great negotiator, mediator, or communicator. To excel in these areas, you must learn, practice and hone very specific skills through education, training, and experience. We have designed our courses and trainings specifically for K-12 and higher education professionals, students, and the attorneys and advocates who represent them.
We customize our courses and trainings to meet your needs, including:
– Duration: We can adjust the number and duration of sessions according to your availability.
– Level: We will modify our courses for all levels of experience, from Beginner to Advanced, including mixed-level groups.
– Content: We will tailor the content of our courses to your specific needs and interests.
– Format: We can conduct our courses virtually or in-person, in accordance with the guidance of local, state and federal health officials during the CoVID pandemic.
Introduction to Negotiation:Based on the ground-breaking classic, Getting to Yes, by William Ury, Roger Fisher and Bruce Patton of the Harvard Negotiation Institute, this course will introduce participants to the basic skills necessary for successful negotiation.
Topics include: – Interests vs. Positions
– Inventing Options
– Objective Criteria
– Active Listening and Perspective Taking
Advanced Negotiation: This course is for participants who have a solid grounding in the principles outlined in Getting to Yes and are looking to hone their negotiation skills through realistic practice scenarios and feedback. Participants are encouraged (but not required) to read Getting Past No (William Ury, 1991) prior to taking this course.
Avoiding and Resolving Special Education Disputes
Avoiding and Resolving Special Education Disputes: This course focuses specifically on the issues and challenges at the heart of disputes between parents and School Districts over the provision of special education and related services in public schools
Introduction to Mediation: Learning the basic skills of mediation is useful whether you want to practice mediation professionally or want to resolve conflicts in your workplace more successfully. This course provides participants with the foundational skills of two-party mediation using the interest-based model from Getting to Yes, by William Ury, Roger Fisher and Bruce Patton of the Harvard Negotiation Institute.
Advanced Mediation: This course is for participants who have a solid grounding in the principles outlined in Getting to Yes and the Introduction to Mediation course and are looking to hone their mediation skills through realistic practice scenarios and feedback.
The skills of Active Listening and Perspective Taking are at the heart of all successful conflict resolution. These skills are so important, they merit their own course. Participants will learn the elements of Active Listening and Perspective Taking and will practice them extensively through guided exercises and structured feedback.
Based on the bestselling classic, Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone, Bruce Patton, and Sheila Heen of the Harvard Negotiation Institute, this is a course for anyone who needs practice initiating and navigating – instead of avoiding – the toughest conversations we need to have at work, in school and at home.
– Understanding what makes conversations difficult
– Communicating without defensiveness
– Hearing the unsaid
– Handling attacks and accusations
– Moving from Emotions to Solutions
Ask Us About Receiving
ACT 48 and Pennsylvania Continuing Legal Education Credits
For educadr Courses & Trainings!
Learn More About:
The best solutions meet everyone’s interests. We help you identify and communicate what you really need, so you’ll never compromise on what matters most.
The strongest negotiators do the hardest work before getting to the table. Conflict Coaching helps you clarify your interests, understand your alternatives, and anticipate obstacles, preparing you to be your most effective advocate.
When your team invests the time and resources to gather, it deserves the best opportunity to experience success together. Meeting Facilitation helps keep teams focused, productive, engaged and united in purpose.
“Many people today agree that we need to reduce violence in our society. If we are truly serious about this, we must deal with the roots of violence, particularly those that exist within each of us. We need to embrace ‘inner disarmament,’ reducing our own emotions of suspicion, hatred and hostility toward our brothers and sisters.”
Dalai Lama XIV
“The most tragic cause of social disharmony is when the speed with which people find mistakes of others outweighs their simple belief that they too are infallible!”
“Each conflict is self conflict.”
“The worst battle you’ll have to fight is between what you know and how you feel.”
“During the flames of controversy, opinions, mass disputes, conflict, and world news, sometimes the most precious, refreshing, peaceful words to hear amidst all the chaos are simply and humbly ‘I don’t know.”
“Asking why you should retaliate often solves the problem better than retaliation itself.”
“We usually learn from debates that we seldom learn from debates.”
“The world is an arena where things represent things. It is a stage where the same thing is seen from different lenses as a different thing.”
Ernest Agyemang Yeboah
“Before reacting to any conflicting situation in life. Ask yourself a simple question: ‘You want to be happy or you want to be right?“
“Conflict occurs everywhere except in the cemetery. Everyone experiences conflict except the dead. Thankful for being alive…”
“History is littered with the wars everybody knew could never happen.”
“We seldom learn much from someone with whom we agree.”
“We fight because we fail to understand why really we fight.”
Ernest Agyemang Yeboah
“Conflict is not necessarily bad. If you can avoid taking conflict personally, it is actually a way to get better decisions and better results.”
“You can teach people everything except how to get along.”
“Real conflicts between two people, those which do not serve to cover up or to project, but which are experienced on the deep level of inner reality to which they belong, are not destructive. They lead to clarification, they produce a catharsis from which both persons emerge with more knowledge and more strength.”
“Half of the conflicts in your head get resolved when you seek to understand instead of seeking to be understood.”
“They began to fight, ’cause they didn’t know each other’s stories.“
“You can observe a lot by just watching.”
“The source of all the conflicts in the world is in trying to convince everyone that you’re always correct.”
“People may not remember what you said, but they will remember how you made them feel.”
“Discord is harder to end then to begin.”
“Ten per cent of conflict is due to difference of opinion. Ninety per cent is due to wrong tone of voice.”
“It is a fact that the bitterest contradictions and the deadliest conflicts of the world are carried on in every individual breast capable of feeling and passion.”
“In some ways, we will always be different. In other ways, we will always be the same. There is always room to disagree and blame, just as there is always room to take a new perspective and empathize. Understanding is a choice“
“Perhaps one day, all these conflicts will end, and it won’t be because of great statesmen or churches or organizations like this one. It’ll be because people have changed.“
“What would you have? Your gentleness shall force More than your force move us to gentleness.“
“Do not think of knocking out another person’s brains because he differs in opinion from you. It would be as rational to knock yourself on the head because you differ from yourself ten years ago.“